ASV Computing Managed IT Services

We offer server and desktop management, network security,  daily users requests , as  part of our flexible support packages for peace of mind – see below some tasks that are part of our standard RMS support agreement

  • Check backup logs and alert;
  • Check storage device statistics;
  • Review server statistics;
  • Check server disks for errors;
  • Update security patches at Operating System and Application levels.
  • Perform preventative hardware maintenance.
  • Telephone response within 2 hours.
  • Remote assistance within 4 hours.
  • Engineer dispatch within 4 hours for problems which cannot be resolved remotely.
  • Load and test uninterruptable power supply.

Need Help?

ASV Computing Solutions offers remote access help desk support and guarantees 2 hour response times.

(02) 9554 3707

  • Managed IT Services

    End to End managed IT Service solution

    We offer server and desktop management, network security, daily users requests, as part of our flexible support for peace of mind.

  • Virtual IT Department

    Remote access helpdesk IT services

    Our clients have direct access to our helpdesk via phone or email, with experienced technical support available via phone or available to remotely log in to your computer during business hours.

  • Backup & Disaster Recovery

    Manage backups and monitor multiple servers

    We can manage and monitor backups from multiple servers with a dedicated disaster recovery appliance, which also provides virtualisation capabilities in the rare event of hardware failure.

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